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The APSP is the world’s largest international trade association representing the swimming pool, spa, hot tub and recreational water industries. APSP is the leading industry advocate promoting professional best practices through education, industry standards, and safety.
APSP members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.
The APSP effectively replaced another well-known industry organization known as "National Pool and Spa Institute" or NSPI in 2006.
The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:
Examples of services provided by the BBB are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education and Charity Review.
To be a member of the BBB, an applicant must:
Businesses earning the right to be included in this organization have a strong reputation of taking care of their customers.
Carecraft is composed of pool/spa designers, builders, and accessory & supply retailers across the United States who have joined together to form a nationwide member-owned association. Only select industry professionals are invited to join, and all must pass rigorous standards of quality control, reputation, and customer relations, in addition to customer concern of each company.
Carecraft was created for consumers to ensure the highest quality in all aspects of pool design & construction. When you invest in a Carecraft member company, you are assured of the finest equipment and experienced workmanship, all at a price that is tailored to your budget and lifestyle.
The Certified Pool/Spa Operator® certification program has delivered more training than any other program in the pool and spa industry since 1972, resulting in more than 200,000 successful CPO® certifications in 44 countries.
CPO® certification courses are designed to provide individuals with the basic knowledge, techniques, and skills of pool and spa operations. It covers 14-16 hours of information from the NSPF® Pool & Spa Operator™ Handbook (provided) and local codes taught by an NSPF® Instructor.
Instructors receive comprehensive training and certification to teach the CPO® certification program. These instructors represent every segment in the aquatic industry including operators, health officials, service professionals, builders, manufacturers, property managers, retailers, and academicians. The training these instructors provide has helped protect millions of swimmers by reducing hazards at aquatic facilities.
The CPO® program is widely accepted by health departments.
A Certified Service Professional® is an individual who has passed all the rigorous requirements of the APSP’s Certified Service Professional® training program. The three-level technical training program (TECH I, TECH II, and CSP) provides practical knowledge for technicians and service professionals, from structures and electrical systems, to hydraulics, pumps, and filters, to water chemistry and maintenance.
APSP members who successfully complete all three levels are granted the program’s highest credential – CSP™ Certified Service Professional®.
Afterwards, all graduates must complete continuing education requirements on an ongoing basis in order to maintain their CSP® certification.